At Double Digit Billing, your privacy is important to us. We are committed to protecting your personal information and using it only in ways that are necessary to deliver our services. This Privacy Policy outlines how we collect, use, and safeguard your personal information—including phone numbers and SMS consent—and how you can manage your preferences.

1. Information We Collect

We collect the following types of information:

      ● Name, phone number, and email address

      ● Information submitted through our contact form

This information is collected when:

      ● You fill out a form on our website that includes SMS consent language

2. How We Use Your Information

We use your personal information to:

● Provide billing and account support
● Send one-to-one, service-related SMS messages such as:
○ Billing clarifications
○ Payment reminders
○ Claim follow-ups
○ General account support

We do not use your information for marketing purposes and do not send promotional
messages.

3. SMS Consent and Communication

By providing your phone number, you consent to receive one-to-one, service-related SMS
messages from Double Digit Billing. These messages are sent manually in response to your
inquiries or service needs.

● Message frequency may vary, but we anticipate no more than 30 messages per month
across all clients.
● Message and data rates may apply based on your carrier and plan.
● You may opt out at any time by replying STOP. Reply HELP for support.

4. No Sharing or Selling of Data

We do not sell, rent, or share your personal information—especially phone numbers or SMS
consent—with third parties for marketing or promotional purposes.

5. Security

We take data protection seriously. Your information is stored securely and accessed only by
authorized personnel.

6. Contact Us

To access, correct, or update your personal data, or if you have questions about this policy:

Phone: 845.200.3288
Email: team@doubledigitbilling.com 
Website: doubledigitbilling.com/Contact